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Information on VAT in your country

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VAT (Value Added Tax)

The price for the goods does not include VAT. Please consider this when placing orders. Payment of VAT occurs at the post office upon receipt of the parcel. For more information, please contact the postal service specified in the order tracking. Unfortunately, we do not make refund of taxes and duties.

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Shipping & Delivery

Delivery

We offer FREE shipping anywhere in the world except if your order contains just fragrance items. (To find out why, read our section on Fragrances below.)

You get the track number for the package within 24 hours after 100% prepayment. All parcels are insured against loss and damage. You can also check the status of Your order via our website at any time.

All parcels are insured against loss and damage.

 

Approximate delivery times

Type of delivery Estimated delivery time Tracking Price
Standard Shipping Delivery time 5-25 calendar days Tracking Yes Cost Free shipping*
Express Shipping Delivery time 5-7 calendar days Tracking Yes Cost $ 10.00

* Free shipping from order amount $ 35.00; $ 6.00 for orders the amount of which is lower $ 35.00. Delivery is also paid for perfume products, more about this in the section below.

All shipments are insured against damage and damage (in the event of an insurance event, we issue a refund)

Standard Shipping

With standard delivery, the approximate delivery time for parcels is about 5-25 calendar days. The parcel can be tracked on our website and when receiving the parcel you need the receiver's signature. We advise you to specify a work address, if during the day no one can receive the parcel to your home address.
If you did not receive the order after 14 business days, please contact us.

Express post

Orders will be delivered anywhere in the world within 5-7 calendar days. Fragrance orders cannot be sent via express post.

Fragrances

Fragrances are considered to be "dangerous goods" so we are required to comply with international airfreight guidelines for shipping. This greatly increases our shipping costs so we must charge a small fee for fragrance-only orders.

* We charge 10% of the total amount of your fragrance-only order, up to US$10.00. To qualify for free shipping simply add a skincare or makeup product to your order.

Most delivery delays are due to unavoidable customs checks or because no one is home to sign for the delivery. We will refund the extra charge for orders held in customs, but not for delays due to lack of a signature.

VAT, taxes and duties

We ship to over 200 countries worldwide.

Over 90% of orders are delivered without additional customs charges, especially in USA, Australia and New Zealand.

Unfortunately, we do not refund the cost of customs duties.

Julia Miller
Hello! If you have any questions, write to me, I will be happy to answer the question.