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VAT (Value Added Tax)

The price for the goods does not include VAT. Please consider this when placing orders. Payment of VAT occurs at the post office upon receipt of the parcel. For more information, please contact the postal service specified in the order tracking. Unfortunately, we do not make refund of taxes and duties.

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Contacts

Working time support

We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.

Most of the answers to your questions, we gathered at the FAQ page

We reply to over 90% of your email enquiries within 1 hour.

Opening office times

Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed

This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.



Our office

Shau Kei Wan, Hong Kong

Smirnov VS IE

No. 4 A Kung Ngam Village Road

Contacts:



Our warehouse

We have warehouse in Hong Kong and Sweden. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you.

Julia Miller
Hello! If you have any questions, write to me, I will be happy to answer the question.