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Suggestion for time sensitive or gift orders

To avoid potential customs delays due to VAT or taxes, we recommend you select our "Courier Service" which includes pre-paid VAT.


Update VAT

Please note that VAT and taxes are the responsibility of the customer. Unfortunately, we do not make refund of taxes and duties.

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+8835 1000-8211-989
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Contacts

Working time support

We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.

Most of the answers to your questions, we gathered at the FAQ page

We reply to over 90% of your email enquiries within 1 hour.

Opening office times

Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed

Write to us, we are online!



This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.

Our office

Shau Kei Wan, Hong Kong

SimplyGroup LTD

No. 4 A Kung Ngam Village Road

Contacts:

  • +852 2110 8642
  • order@cosmostore.org


Our warehouse

We have warehouse in Hong Kong and Sweden. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you.