Customer service

Working time support

We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.

Most of the answers to your questions, we gathered at the FAQ page

We reply to over 90% of your email enquiries within 1 hour.

Questions related to the processing of orders:
Cooperation proposals:

Opening office times

Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed

This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.

Our warehouse

We have warehouse in Hong Kong. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you.

Our publications

5 Winning Serum & Moisturizer Duos

5 Winning Serum & Moisturizer Duos

Visualize your perfect skin. There's a perfect duo just for that! Forget the time-consuming 10-step skincare routine and just focus on the results you want.

100 Holiday Gifts

100 Holiday Gifts

We've picked 100 Top Beauty Buys to fulfill all your holiday gifting needs!

11.11 Sitewide 11% Off

11.11 Sitewide 11% Off

No more waiting: this sale is ON FIRE! Shop everything you love with a discount during Singles' Day!
Are you feeling the love? We've handpicked these specials just for you, with new markdowns on every item!

Julia Miller
Hello! If you have any questions, write to me, I will be happy to answer the question.